Here is a little story that you might enjoy. I have a HP laptop at work. It is only about 3 months old, and in September the monitor went out! I hate that! So I called my company support department to see what I needed to do. They gave me a HP support number and told me I could call to schedule a tech to come out to my office to fix my laptop. I call, and speak to “Bob”. Bob was not from America. Despite his name, his accent kind of gave away his identity as foreign, I’m thinking India maybe? So Bob tells me I have to send my lap top in to the service facility in Wisconsin. I tell him that I should be able to have it serviced at my location. The conversation was kind of a blur, but it ends in them shipping me a box overnight to send my laptop into the service facility.
Now here is my problem: computer = work, no computer = No work. During all this, my docking station did work for my laptop, so I could get by without the actual laptop monitor. Anyways, now I have to wait for my boss to go down to the Utah office to pick up an extra laptop. So a month goes by, and he finally brings the extra laptop back for me so I can send in the broken one.
Before I send the laptop in the box they sent me a month ago, I call to check if my service ticket is still open. So I call and talk to “Jenny”, again her name wasn’t really Jenny. But I’m thinking that we understood each other a little better this time, because when I ask her to open a new ticket and send me a new box, she says, “Do you know that you can have someone come to your office and fix this for you?”. Shortly after that you hear the sounds of me throwing my phone at the wall. Not really.
So lets skip to the end here. They tell me a tech will call the next day. Three days later “HP International” calls me to see if my parts arrived. What parts? The next day a box arrives with my monitor. Then the following day “HP International” calls to verify the parts got there and send out a tech. Guess who walks through my door? LARRY DAVID!!! I laugh and think, ‘It took me two months of dealing with HP for them to call Larry David for me? I could have just called him myself and skipped this whole process.’
So you think HP came out ahead on that warranty service for me? At least I got to keep my business local in the end.
HISTORY
A Little History:
Our story begins in Pocatello, Idaho, circa 1972, when the lovely Debby Christensen agreed to a first, though fateful date with admirer, David Croshaw. Long story-short, he bade her follow him, and they went arm-in-arm to the Logan, Utah temple for establishment of an eternal family unit, Generation 1, on May 23 1973.
From their first blissful summer in Salt Lake City, educational pursuits took them to Provo/Orem, Utah, birthplace of Leslie and Rebecca, and to San Francisco/Oakland California, birthplace of Colin and Matt. Then, for establishment of livelihood, expansion of the tribe with Abby and Dana, and for raising/unifying of Generation 2, it was back to the roots in Pocatello for a rewarding sojourn.
In time, driven by a raging, but commonly shared sense of adventure and independence, one-by-one, Generation 2 escaped the homeland to distant regions of the country and the world, each ultimately developing their own tribal expansions by pairing with worthy mates and initiating Generation 3.
Now sensing fulfillment of their purpose in Pocatello, Generation 1 has also left those roots and transplanted to Cascade Idaho, from which base, they anticipate more abundant contact with The Posterity, Generations 2 and 3, in the future. That contact however, awaits fulfillment of a call to LDS missionary service in Vancouver, British Columbia, Canada, wherein they hope to help the state of the world by sharing the love of Jesus Christ.
So now, including Generation 0 (Grandma and Grandpa Christensen) home base includes Yuma, Arizona, Pocatello, Idaho, Cascade, Idaho, Vancouver, BC, Fort Lauderdale, Florida, Spokane, Washington, Boise, Idaho, Los Angeles, California, back to Boise, Idaho, and on and on (Generation 3+) to infinity.
Our Mission Statement:
This is the blog of our eternal family unit. Initiated years ago, it served well as a journal, but even more so, as an archive of our personal interaction. It was a gathering place, a confabulation instrument, a unifying force for four generations of widely dispersed and progressively prolific posterity, and their valued associates. Though it served these purposes well for many years, it eventually took a back seat to new-kids-on-the-block, Facebook, and Instagram, and was sadly forgotten.
We now move to resurrect this blog with an added functional purpose of archiving the missionary experiences of Generation 1, of their movements and activities as they participate with The Gathering of Israel in the land northward. In so doing, we hope that via their own comments and posts, this blog will again serve to gather and unify the posterity and their friends.
As in the past, that the young and vibrant may know the old and tired, that enduring bonds may be fostered and maintained, that experience and encouragement may be openly shared, that posterity may embrace truth, and that hearts may be knit together, we must resist detachment despite our geographic divergence. We shall do so here.
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11 comments:
By the way, this is from Jason. His first blog entry!! YIPPEE!
I guessed Jason but the "Anyways" threw me off a bit.
Does anyone else think that Larry David maybe is a secret agent? I mean think about it, it's the perfect cover. Maybe it's because I have been watching Chuck lately, but can anyone else see it?
Colin
That story is AWESOME!! You should seriously send it to HP, show them how efficient their system is.
I don't get it. But (maybe) I understand your point... go Apple?
Jason, that's the best story I've heard in a long time! I have a friend who works at the HP HQ. I'm sending it to her!
Colin, Larry David a spy...of all people? I'm not seeing the connection. Maybe you weren't in the car to SLC when he read the newspaper the ENTIRE trip...and he was driving!
Crystal, Larry David is our great-uncle who lives in Pocatello and owns a computer repair business. Apparently HP contracted him to fix Jason's computer.
Only a true spy could read a newspaper while driving and decoding secret messages in the paper at the same time. He's got the perfect cover-up, we all think he's just Larry David, the guy I've seen take Hawaiian shirts from DI someone else donated while he was dropping stuff off....think about it.
i have to thank all of you for great laughs. it is after 12 here in maui, and this is the best laugh we have had today. crystal, we will for sure have you meet larry david the next time you are in pocatello. i have to say, though, that he comes pretty quickly when my computer needs help. mom
You know, this is Mom's uncle you're talking about. Of course he's a spy - after all, he is also Sterling Cheney's brother-in-law.
Dad
Hey it isn't his fault that he's related to Sterling.
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